Terms of Service
Last updated: August 16, 2026.
These terms govern your use of Swavon. By creating an account or connecting a third-party account, you agree to them. Privacy handling is described in our Privacy Policy.
1. Who we are
Swavon ("Swavon", "we", "us") operates the Swavon software service available at swavon.com. Questions about these terms can be sent to legal@swavon.com.
2. What Swavon is
Swavon is a deal protection and prioritization tool for real estate professionals. It reviews the data you connect and surfaces which client relationship or deal most needs your attention today, along with suggested next actions and draft replies. Swavon proposes; you decide and act.
3. Eligibility and accounts
- Swavon is intended for real estate professionals and their teams.
- Access is currently invitation-only while Swavon is in private beta.
- One account per person. You must provide accurate information.
- You are responsible for keeping your credentials confidential and for activity under your account.
4. Subscriptions, trial and payment
Swavon is sold per agent seat. A 14-day trial begins with your first delivered briefing. Subscriptions renew for the term you select (monthly or annual) until cancelled; cancellation takes effect at the end of the current period and paid periods are not refunded pro rata. Prices exclude applicable taxes. These payment terms become effective when paid billing launches; during the private beta no charges are made.
5. Connected accounts
Swavon can connect to third-party services such as Google (Gmail, Google Calendar, Google Ads) and DocuSign. Swavon only acts within the permissions you grant, and you may disconnect any provider at any time in Settings → Integrations. Your use of those services remains subject to their own terms. Google user data is handled in accordance with the Google API Services User Data Policy, including the Limited Use requirements.
6. Automated outputs and no professional advice
Priorities, summaries, suggested actions and draft messages are generated automatically from the data you connect. They may be incomplete or wrong, and they are not legal, financial, tax, brokerage-compliance or fiduciary advice. Nothing is sent to a client without your explicit action. You remain solely responsible for your client communication and for your regulatory and professional duties.
7. Acceptable use
- No unlawful use, and no use with data you are not authorized to process.
- No scraping, reverse engineering, or circumventing access controls.
- No resale, sublicensing, or sharing of seats.
- No use of Swavon to send bulk unsolicited email.
- No attempt to access another organization's data.
8. Your data and ownership
You retain ownership of the data you or your connected providers supply. You grant Swavon a limited licence to process it solely to operate and support the service for you. Swavon does not sell your data and does not use Google user data to develop, improve or train generalized AI or machine-learning models.
9. Availability
No uptime commitment is offered during the private beta. Maintenance, provider outages, or rate limits may interrupt or delay briefings and synchronization.
10. Disclaimer and limitation of liability
The service is provided "as is" and "as available", without warranties of any kind to the maximum extent permitted by law. To the maximum extent permitted by law, Swavon is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost deals or lost data. Swavon's total aggregate liability is limited to the amounts you paid for the service in the twelve months preceding the claim (or, during a free beta, to USD 100).
11. Suspension and termination
We may suspend or terminate access for non-payment or for violation of these terms. You may stop using Swavon at any time. On termination, you may request an export of your data, and your data is deleted according to the retention periods in the Privacy Policy.
12. Changes to these terms
We may update these terms. Material changes are announced by email or in-product at least 14 days before they take effect. Continued use after that date means you accept the updated terms.
13. Governing law
These terms are governed by the laws of the State of Delaware, USA, excluding its conflict-of-laws rules. Disputes are subject to the exclusive jurisdiction of the state and federal courts located in Delaware, unless mandatory local consumer law provides otherwise.